[Skip to content](#main-content) Features [Land Lead Management](/features/land-lead-management)[Field Execution](/features/field-execution)[Pricing Intelligence](/features/ai-pricing)[Document Verification](/features/document-verification)[Task Management](/features/task-management)[Competitor Intelligence](/features/competitor-intelligence)[Location Intelligence](/features/location-intelligence)[Smart Dashboard](/features/smart-dashboard)[Audit Trail](/features/audit-trail)[View all features](/features) Solutions For your business [Real Estate Developers](/solutions/real-estate-developers)[Banks & NBFCs](/solutions/banks-nbfcs)[Land Valuation Teams](/solutions/land-valuation-teams)[Legal Teams](/solutions/legal-teams) For your team [Decision Maker](/roles/decision-maker)[Team Lead](/roles/team-lead)[Field Team](/roles/field-team) By Use Case [Land Acquisition](/solutions/land-acquisition)[Site Analysis](/solutions/site-analysis)[Portfolio Management](/solutions/portfolio)[View all roles](/roles) Compare [Proquiro vs Excel](/vs/excel)[Proquiro vs Google Sheets](/vs/google-sheets)[Proquiro vs WhatsApp](/vs/whatsapp-tracking)[Proquiro vs Manual Process](/vs/manual-process)[Proquiro vs LAMS](/vs/lams)[Proquiro vs ERP](/vs/erp) Resources [Land Area Converter](/tools/land-area-converter)[Price Per Sq Ft](/tools/price-per-sqft-calculator)[ROI Calculator](/tools/land-roi-calculator)[OSR Calculator](/tools/osr-calculator-india)[Due-Diligence](/tools/land-due-diligence-checklist)[Site Visit](/tools/site-visit-checklist)[Legal Documents](/tools/document-readiness-checker)[Excel Template](/tools/excel-template)[All tools](/tools) [Pricing](/pricing) [ Sign in ](https://app.proquiro.com)[Request a Demo](/contact/sales)[Start at ₹639/mo](https://app.proquiro.com/users/sign%5Fup?plan=solo) # Advancing and changing lead status How to promote, demote, drop, reject, and reopen lead sites — with transition rules and role permissions. 3 min readUpdated Mar 28, 2026 In this category · 8 articles [Creating a new lead site](/help/leads/creating-leads)[Importing lead sites in bulk](/help/leads/importing-leads)[Browsing and filtering lead sites](/help/leads/browsing-lead-sites)[The lead site detail page](/help/leads/lead-site-detail-page)[Understanding lead statuses and transitions](/help/leads/lead-states-and-transitions)[Financial feasibility and profitability](/help/leads/financial-feasibility)[Advancing and changing lead status](/help/leads/lead-status-transitions)[Risk assessment](/help/leads/risk-assessment) ## Managing Leads [Creating a new lead site](/help/leads/creating-leads)[Importing lead sites in bulk](/help/leads/importing-leads)[Browsing and filtering lead sites](/help/leads/browsing-lead-sites)[The lead site detail page](/help/leads/lead-site-detail-page)[Understanding lead statuses and transitions](/help/leads/lead-states-and-transitions)[Financial feasibility and profitability](/help/leads/financial-feasibility)[Advancing and changing lead status](/help/leads/lead-status-transitions)[Risk assessment](/help/leads/risk-assessment) ![lead-status-transitions](/help/screenshots/lead-status-transitions.png) ## The pipeline at a glance Lead sites move through four active pipeline stages in sequence: **Inquiry → Shortlist → Analysis → Closed** Two exit statuses sit outside the pipeline: - **Dropped** — your team chose not to pursue the site - **Rejected** — the landowner declined or the site is no longer viable For a description of what each status means, see [Understanding lead statuses and transitions](/help/leads/lead-states-and-transitions). ## How to change a lead’s status Open the lead’s detail page. In the header, you’ll see the current status badge. Click it to open the status transition panel. The panel shows only the transitions available to you based on your role and the lead’s current status. Select the target status, optionally add a reason, and confirm. The page header and status bar update immediately without a full reload. ## Promoting a lead Promotion moves a lead forward in the pipeline — one step at a time: | From | You can promote to | | --------- | ------------------ | | Inquiry | Shortlist | | Shortlist | Analysis | | Analysis | Closed | You cannot skip stages. A lead at Inquiry cannot jump directly to Analysis or Closed. ## Demoting a lead Demotion moves a lead backward by one step. Only Admins and Managers can demote leads. | From | Can be moved back to | | --------- | -------------------- | | Shortlist | Inquiry | | Analysis | Shortlist | | Closed | Analysis | ## Dropping and rejecting a lead Admins and Managers can move any non-terminal lead to **Dropped** or **Rejected** from any pipeline stage (Inquiry through Analysis). These are terminal statuses — once set, the lead exits the active pipeline. Use **Dropped** when your team is walking away from a site. Use **Rejected** when the deal fell through because of the landowner’s decision or an external disqualifier. ## Reopening a dropped or rejected lead Only Admins can reopen a lead that has been Dropped or Rejected. The only available backward transition from either of those statuses is back to **Analysis**. From Analysis, the lead can continue through the normal pipeline. If you need to reopen a lead and you are a Manager, ask your account Admin to do it. ## Role permissions summary | Role | Promote | Demote | Drop / Reject | Reopen (Dropped/Rejected) | | --------------- | ------- | ------ | ------------- | ------------------------- | | Admin | Yes | Yes | Yes | Yes | | Manager | Yes | Yes | Yes | No | | Field Executive | Yes\* | No | No | No | | Lead Assistant | No | No | No | No | \* Field Executives can only promote leads assigned to them, and only one step at a time. ## Activity log Every status change is recorded in the lead’s activity log with the actor’s name, the previous status, and the new status. You can view this log by scrolling to the **Activity** section on the lead detail page. The log cannot be edited or deleted. Share: Sorted?YesNo Still need help? We usually reply within hours. [Contact support](/contact) ## Related articles [Managing LeadsBrowsing and filtering lead sites](/help/leads/browsing-lead-sites)[Managing LeadsCreating a new lead site](/help/leads/creating-leads)[Managing LeadsFinancial feasibility and profitability](/help/leads/financial-feasibility)