All plan changes — upgrades, downgrades, interval switches, and cancellations — are handled from the Settings → Billing section. Only the account owner (admin) can make billing changes.
Enterprise accounts are managed directly by the Proquiro team. If you’re on Enterprise, contact your account manager or email sales@proquiro.com for any changes.
Upgrading from Starter to Pro
- Go to Settings → Billing and click Change plan.
- On the Plans page, toggle between Monthly and Annual billing using the switch at the top.
- Click Subscribe (or Upgrade) on the Pro card.
- You’ll be redirected to the checkout page. Complete payment to activate the plan.
Your Pro plan activates immediately after payment is confirmed. You’re charged a prorated amount for the remainder of the current billing cycle — you only pay for the days remaining.
Switching between monthly and annual billing
If you’re already on Starter or Pro, you can switch your billing interval without changing your plan tier.
- Go to Settings → Billing and click Change plan.
- Toggle the Monthly / Annual switch on the Plans page.
- When the toggle shows a different interval than your current one, a Switch to Annual (or Switch to Monthly) button appears on your current plan card.
- Click it and confirm the change.
The switch takes effect immediately with prorated charges applied. Annual billing saves 20% compared to monthly.
Current pricing:
| Plan | Monthly | Annual (per month) | Annual total |
|---|---|---|---|
| Starter | ₹1,999/mo | ₹1,249/mo | ₹14,988/yr |
| Pro | ₹9,999/mo | ₹7,999/mo | ₹95,988/yr |
Downgrading from Pro to Starter
Downgrading is not available as a direct self-service action through the plan cards — the Starter card will not show a downgrade button while you’re on Pro. To downgrade, you would need to cancel your Pro subscription and re-subscribe to Starter at the end of the billing period.
Before doing so, verify your team size fits within Starter’s 3-seat limit. If you have more than 3 active users, go to Settings → Team and deactivate the extra members first, otherwise the new subscription will block you at checkout.
If you need help with a mid-cycle downgrade, contact support.
Cancelling your subscription
- Go to Settings → Billing.
- Click Cancel subscription (visible when your subscription is active).
- Confirm the cancellation in the dialog.
Cancellation is scheduled for the end of your current billing period — you are not cut off immediately. You retain full access to all features on your current plan until that date. No refund is issued for the unused portion of the period.
When your subscription ends, your account moves to read-only mode. Your data — leads, documents, maps, audit logs — is preserved, but you cannot add new leads, invite users, or use paid features until you reactivate.
Resuming a cancelled subscription
If you cancelled but change your mind before the billing period ends, you can undo it.
- Go to Settings → Billing.
- Click Undo cancellation.
Your subscription is immediately restored and will renew as normal at the next billing date. No new checkout or payment is required.
Proration on upgrades and interval switches
When you upgrade or switch billing intervals mid-cycle, Proquiro calculates a prorated charge based on the days remaining in your current period. You won’t be double-charged for time you’ve already paid for, and you won’t receive a refund for unused time on your previous plan — the value is applied as credit toward the new charge.
Where to find billing settings
| What you need | Where to go |
|---|---|
| View current plan and status | Settings → Billing |
| Change or upgrade your plan | Settings → Billing → Change plan (or Upgrade) |
| Cancel or resume a subscription | Settings → Billing → Cancel subscription / Undo cancellation |
| Update billing address, GSTIN, or PAN | Settings → Billing → Edit billing details |
| Download past invoices | Settings → Billing → Payment History |
For Enterprise pricing or custom contracts, contact sales@proquiro.com.